You're here from Phil's email. Here's how we found you: the same kind of search we'd run to find your customers.
Picture Monday: every quote from last week already has its second follow-up out, two buyers who went quiet last spring have asked for a requote, and your estimator spends the morning on RFQs from people who answered. You run the machines. The follow-up runs without anyone chasing it.
We follow through on every open quote and reach back out to customers who went quiet, under your shop's name, with messages you approve first. Once that runs, we add instant replies to new RFQs and outreach to buyers who look like your best accounts.
No. We never ask for drawings, models or technical data, ITAR, CUI or otherwise. We work from contact details and quote status only: who the buyer is, what was quoted, when, and where it stands.
About two hours to start: a 30-minute review, a 60-minute kickoff and 30 minutes approving messages. That's our target, confirmed on the review. After that, you take the calls.
In owners' own words. None of them shows up in the ERP, which is why they're worth checking.
"We send it and if they want it they'll call."
"They've been quiet. Probably slow on their end."
"We get to quotes when we can. The floor comes first."
"Our guy at X left; the new buyer's fine."
Four checks from your ERP and accounting. No call, nothing to send us.
Write the number next to each. If two or more surprise you, bring them to the review.
Your numbers, where revenue is lost. You decide if it's worth fixing.
Who your best customers are, access to your calendar and customer list, and who takes the calls.
We write them in your name. You read them and say yes or change them.
One page a week: answered, followed up, held, signed. The page itself is being built now.
These times are our target, not a promise. We confirm yours on the review.
Contact and quote status only. No drawings, no models, no technical data, no controlled information. Your customer records stay yours and export anytime.
A 30-minute look at your own numbers. If there's nothing worth fixing, we'll say so and end early.